Legal Responsibility
1. Introduction
xokuho-xedeho provides its services with the highest professional standards; however, we would like to clarify the scope and limitations of our responsibility during service provision.
2. Our Commitments
xokuho-xedeho is committed to:
- Providing high-quality products made from natural ingredients
- Ensuring the safety of all our products
- Offering accurate information about our products and services
- Respecting customer privacy and protecting personal data
- Handling customer complaints promptly and fairly
3. Limitation of Liability
xokuho-xedeho is not liable in the following cases:
- Damage resulting from improper use of our products contrary to instructions
- Consequences of not following storage recommendations for our products
- Loss or damage caused by factors beyond our control
- Damage resulting from force majeure such as natural disasters, fires, and accidents beyond the Company's control
- Any indirect, consequential, or special damages
- Information and materials from third-party sources
4. Product Information
The information about our products is provided for informational purposes only. Our herbal teas are dietary supplements and not intended to replace a varied and balanced diet.
While our products may support heart health and overall wellness, individual results may vary based on factors beyond our control, such as general health, lifestyle, and diet.
5. Maximum Liability
In all cases, the maximum liability of xokuho-xedeho is limited to the value of the services paid for by the customer.
6. Insurance Coverage
xokuho-xedeho maintains appropriate insurance coverage to cover its professional liability. Details of insurance coverage can be provided upon request.
7. Dispute Resolution
In case of any disputes, both parties will strive to resolve them amicably. If an amicable solution cannot be reached, the dispute will be resolved by the competent court having jurisdiction over the Company's registered office.
8. Contact
If you have any questions about our legal responsibility, please contact us:
Email: kontakt@xokuho-xedeho.sbs
Phone: +216 31 789 456
Address: 88 Habib Bourguiba Street, 1000 Tunis, Tunisia
Last updated: 17.05.2025